Free Shipping to Greece & Cyprus

Guaranteed refund within 90 days

Next day delivery in Athens region

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FAQ

TOP QUESTIONS

Where is my order?

To see the progress of your order click here.

How can I get a discount coupon for my first order?

In order to receive the discount coupon for the first order, fill in your mail on the home page and by clicking on register you will receive the discount code. Check the spam/junk mail as well.

Why is the discount code not applied to my order?

The discount code applies to products that don't have a discount, so if your purchase is a discount product, you can keep the coupon for your next purchase.

How many days will I receive my order in?

If the products you have selected are immediately available, you will receive them in 1-3 working days. Within Attica, deliveries are made on the next working day.

Which courier company will I receive my order with?

If you are located in Attica, we deliver by private means. For the rest of Greece and Cyprus, we cooperate with Speedex.

How can I make a change?

You can change a product within 90 days from the day of receipt. The process is very simple: you pack the products which should be in their original state and send them to us with Speedex at our own expense (recipient), putting in the return form and filled in with the products you want to replace. Otherwise, by calling at 2110123533 or sending mail to hello@centofashion.com, the change can be made directly with the delivery-receipt method (hand-to-hand).

I received a defective product. How can I make a change?

We are very sorry about that! To secure the product, you can call at 2110123533 or send us an e-mail to hello@centofashion.com, so that the change can be made immediately with the delivery-receipt method (hand-to-hand).

How can I make a refund?

To return a product, you pack the parcel with the products, which must be in the original condition, you deliver it to Speedex at our own expense (recipient), and then when we receive it, we return your money by deducting the 5€ which is the shipping cost.

ORDERS & SHIPMENTS

I have a question about my order. Where do I contact?

To find out all the details and the progress of your order, call us at 2110123533 or send an e-mail to hello@centofashion.com and you will receive the information you want immediately.

Where is my order?

To see the progress of your order click here.

How can I receive a discount coupon for my first order?

In order to receive the discount coupon for the first order, fill in your mail on the home page and by clicking on register you will receive the discount code. Check the spam/junk mail as well.

Can I use more than one discount code in my order?

Promotions and discount codes aren't combined with each other, so you can only use one discount code.

Why is the discount code not applied to my order?

The discount code applies to products that don't have a discount, so if your purchase is a discount product, you can keep the coupon for your next purchase.

Why was my order canceled?

If your order is canceled, then it is likely that the product you have chosen is in short supply. In any case, you will receive notification from us about the cancelation of your order.

Which courier company will I receive my order with?

If you are located in Attica, we deliver by private means. For the rest of Greece and Cyprus, we cooperate with Speedex.

Can I change my order address?

You can change the address of your order by calling at 2110123533 or sending mail to hello@centofashion.com

Can I cancel my order?

You can cancel your order by calling at 2110123533 or by sending mail to hello@centofashion.com

Can I pick up my order from the store?

In order to receive your order from a store, so you can also try the product, during the checkout, choose pick-up from a store that serves you.

How many days will I receive my order in?

If the products you have selected are immediately available, you will receive them in 1-3 working days. Within Attica, deliveries are made on the next working day.

Where do you make deliveries?

We can ship our products all over Greece and Cyprus with free shipping. We also deliver worldwide with the charges listed here.

RETURNS AND CHANGES

How do I return a product?

To return a product, you pack the parcel with the products, which must be in original state, you deliver it to Speedex at our (recipient) expense, and then when we receive it, we return your money by deducting the 5€ which is the shipping cost.

How do I change a product?

You can change a product within 90 days from the day of receipt. The process is very simple: you pack the products which should be in their original state and send them to us with Speedex at our own expense (recipient), putting in the return form and filled in with the products you want to replace. Otherwise, by calling at 2110123533 or sending mail to hello@centofashion.com, the change can be made directly with the delivery-receipt method (hand-to-hand).

What is the cost of change?

In case you want to change a product, there is the cost of shipping (5€) + any difference in price with the new products you have chosen.

How long do I have to make the return?

The return of a product is accepted within 90 days of the date of delivery provided that the product is in its original condition.

Can I make a change in a store?

You can change a product in the store completely free of charge with your receipt.

Why hasn't my refund appeared yet?

The refund period is 2-5 business days from the day we received the product.

PAYMENTS

How can I pay for my order?

You can pay either by credit/debit card, Paypal or cash on delivery, which is +4€. In addition, we are the first eshop in Greece & Cyprus that offers the possibility of payment in crypto. For shipments to Cyprus and the rest of the world, payment is made exclusively by credit/debit card or Paypal.

Can I make my payment in the store?

To pay for your order in the store, so that you can try the product, choose payment at the store that serves you at checkout, where you can pay by cash or credit/debit card.

What happens if I receive an e-mail that the payment was unsuccessful?

In this case, your payment has not been successful and your card has not been charged, so you can try placing your order again.

ACCOUNT

How do I create an account?

To create an account at Cento, you must click on the "Create an account" field “Create an account” and fill in your full details.

How do I change the password on my account?

In case you want to change your password, you can log in to your account and click on the option "Change Password". You will immediately receive an email to the account you have entered in Cento and you will be redirected to the relevant password recovery field.

How do I change the details in my account?

In case you want to change the details in your account, then after logging in with your old details, you choose the field "Change Details". Fill in the new data in the corresponding fields and click "Save Changes".

Why can't I sign in to my account?

In case you can't log in to your account, then double-check your password or username you had chosen when registering. If you cannot log in again then proceed to the option "Change Password".

What happens if I forget my password?

In case you forgot your password, you can retrieve it by clicking on the option “Forgot your password?”. You will immediately receive an email to the account you have entered in Cento and you will be redirected to the relevant password recovery field.

Can I change my password?

In case you want to change your password then you can log in to your account and click on the option "Change Password". You will immediately receive an email to the account you have entered in Cento and you will be redirected to the relevant password recovery field.

SIZE GUIDE

To see the size guide, click here.

COMMUNICATION

Our customer service team is available:

Monday - Friday 9am-5pm

Click here to contact us

Our telephone number: +302110199092

We will do our best to help you with issues regarding size and fit questions, product Information, delivery issues and returns, order queries.